Remote assistance

Remote technical support

Our team can take control of your computer to fix issues quickly and securely. Download one of the tools below, run it, and share the code shown on your screen.

How does it work?

1
1

Download

Choose TeamViewer or AnyDesk and start the download.

2
2

Launch the app

Open the downloaded file. No full installation is required.

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3

Share the code

Give our technician the ID and password displayed on your screen.

4
4

Let us handle it

We take over and fix your issue live, with your permission.

100% secure session

The remote connection only starts after your explicit consent. You can end the session at any time from your computer.

  • Connection only with your approval
  • End-to-end encryption
  • No permanent installation
  • You stay in control at all times
Support

Need help getting started?

Call us at 0590 27 53 43 — our team will guide you step by step.